Frequently Asked Questions
Managing your Account
Reading Your Account Statement

As a shareholder, you will receive quarterly statements that will contain detailed information to help you stay informed about your investments. Key sections of your statement include:

  1. Time Period
    This reflects the time period of your statement.
  2. Statement Message
    Your statement message provides you with important fund information and helpful reminders for managing your account.
  3. Contacting Ariel Investments
    In this section, you will find easy ways to contact us – via telephone, online, email, and regular mail.
  4. Your Total Portfolio Value
    This is a snapshot of your entire portfolio value and includes all accounts you have at Ariel Investments.
  5. Portfolio Summary
    This high level view provides you with the total dollar amount purchased and withdrawn within your overall Ariel Investments portfolio. It also details how much your portfolio changed in value.
  6. Summary of Accounts
    This portion of your statement allows you to quickly see broad account activity within each of your Ariel Investments accounts. The information provided will include your: Beginning Value, Purchases, Withdrawals, Change in Value, and Ending Value. Please note, this is also where you will see your account number(s).
  7. Retirement Account Contributions
    This section reports the dollar amount contributed into your Retirement Account(s).
  8. Detailed Account Activity
    Here you will find detailed activity within each of your accounts. The information is organized according to each mutual fund you own within your accounts. This section will and provides you with line by line transaction details. 

How-to-Read-Statement.jpg

If you have any questions regarding your account statement, please feel free to contact us.

How can I purchase, redeem or exchange shares?

You can purchase, exchange or redeem Fund shares on any business day by written request, via the internet, wire transfer or by telephone. If you have banking instructions on file with Ariel Investments, you have the ability to conduct transactions by internet if you login to your account or by telephone at 800-292-7435 (option 1). Otherwise, you are able to conduct transactions by mail:

Ariel Investment Trust
c/o U.S. Bancorp Fund Services, LLC
615 East Michigan Street, 3rd Floor
Milwaukee, WI 53202-5207

Can I purchase shares with a credit card, cash, money order or a cashier's check?

Unfortunately, we cannot accept cash, cashier’s checks, travelers checks, money orders, credit cards, credit card checks, third-party checks (except for properly endorsed IRA rollover checks), starter checks or business checks for deposit in individual accounts. We can only accept purchases in U.S. dollars drawn on U.S. banks.

How do I add/change the banking information on my account?

Please complete our Banking Instructions and Automatic Investment Form. Return the completed form to Ariel Investments with a voided check from your new bank account (we cannot accept starter checks).

Please note, a signature guarantee* is required if none of the names on the voided check can be found on your Ariel Investments account registration.

Ariel Investment Trust
c/o U.S. Bancorp Fund Services, LLC
P.O. Box 701
Milwaukee, WI 53201-0701


* A signature guarantee verifies the authenticity of your signature and is designed to protect you and the Funds from fraudulent activities. It can be obtained from a commercial bank, savings bank, credit union or broker-dealer who participates in a signature guarantee program. Please note, you need to be a customer of the financial institution in order to receive a signature guarantee. A notary public cannot provide a signature guarantee.

How do I change the name on my account?

Simply complete our Name Change Form and mail it to:

Ariel Investment Trust
c/o U.S. Bancorp Fund Services, LLC
P.O. Box 701
Milwaukee, WI 53201-0701

Please note, this form will ask you to provide your former signature and your new signature. Both signatures will need to be signature guaranteed*.


* A signature guarantee verifies the authenticity of your signature and is designed to protect you and the Funds from fraudulent activities. It can be obtained from a commercial bank, savings bank, credit union or broker-dealer who participates in a signature guarantee program. Please note, you need to be a customer of the financial institution in order to receive a signature guarantee. A notary public cannot provide a signature guarantee.

How do I add/change the beneficiary information on my account?

To update your beneficiary information, select one of two forms based on the type of account you have.

Both forms are available in the Applications and Forms section of our website.

What is a “signature guarantee”?

A signature guarantee verifies the authenticity of your signature and is designed to protect you and the Funds from fraudulent activities. It can be obtained from a commercial bank, savings bank, credit union or broker-dealer who participates in a signature guarantee program. Please note, you need to be a customer of the financial institution in order to receive a signature guarantee. A notary public cannot provide a signature guarantee. Please refer to our Full Prospectus for details about when a signature guarantee may be required.

Can I access my account online?

Yes! There are many benefits to managing your account online. You will have 24-hour access to your account with the functionality to:

  • Execute purchases, redemptions or exchanges of your mutual fund shares
  • Sign-up for eDelivery and receive instant e-mail notifications when your account statements, tax forms and fund reports are available for download
  • View your account balances and account history at your convenience
  • Add or modify an automatic investment program*
  • Update your address and email
* Banking Instructions must be on file with Ariel Investments to take advantage of this feature. To add banking instructions to your account, please complete our Banking Instructions and Automatic Investment Form.

Take advantage of this free service and set-up your online access today. Please note, you will need your account number and Social Security Number available to establish online access.

If you need help, please call a shareholder services representative at 800-292-7435 (option 1) for additional assistance.

What is eDelivery?

When you enroll in eDelivery, you will receive an email notification whenever new statements, quarterly reports, tax forms or prospectuses are available. By cutting down on clutter and paper, you are doing your part to help reduce Fund expenses by lowering printing and postage costs.

How do I sign-up for eDelivery?

Take advantage of this free service to save time and paper. It’s as easy as 1-2-3:

  1. Log on to your account
  2. In the dropdown menu on the My Portfolio page, select View/Edit eDelivery Settings and click Go.
  3. Choose which documents you want electronically. Then enter or verify your email address and click Submit.

Welcome to less clutter and more convenience.

Is there a charge for eDelivery?

eDelivery is a complimentary service enjoyed by investors who prefer the convenience and efficiency of electronic delivery.

Can I cancel eDelivery if I don’t like it?

You can cancel electronic delivery at any time and once again receive paper documents delivered to your postal address. Just login to your account, select eDelivery Settings from the dropdown list and edit your preferences. You can also contact us by phone at 800-292-7435 (option 1) and we will gladly help you make the change.

How can I be sure that my personal documents are confidential, secure and absolutely private?

When eDelivery documents are available for you to view, you will receive a notification via email. The notifications themselves do not contain your statements, or any personal or confidential shareholder information. They simply direct you to our Login page. Once you have logged into your account, you will have secure access to all of your personal documents.

Please note, Ariel Investments will never ask for sensitive information such as your social security number or account numbers via email. If you are not certain about the authenticity of an e-mail communication, please contact us at 800-292-7435 (option 1).

How does Ariel’s Automatic Investment Program work?

Even small amounts invested regularly can make a big difference over the long-term. Ariel’s Automatic Investment Program makes it easy to stay committed to your long-term goals. Here’s how it works:

  1. Decide how much you want to save per month (minimum of $50 each month, per fund you select)
  2. Choose among Ariel Fund, Ariel Appreciation Fund, Ariel Focus Fund , Ariel Discovery Fund, Ariel International Fund, and Ariel Global Fund.
  3. Tell us if the money will come from your bank account or paycheck

It’s that simple! The amount you choose will be automatically deducted each month and deposited into your Ariel account.

To get started, complete our Banking Instructions and Automatic Investment Form or Payroll Direct Deposit Form.

How do I modify an existing Automatic Investment Program?

You can easily make changes to your Automatic Investment Program (AIP):

  • Increase or decrease your monthly AIP amount
  • Stop/restart your AIP
  • Change the day of the month the automatic investment is made

To modify your Automatic Investment Plan, simply:

  • Login to Your Account and select the account you wish to edit from the My Portfolio page by clicking that Fund's name. On the Account Information page, select Edit Systematic Investment from the Manage Your Account drop-down box.
  • Or you can call 1-800-292-7435 (option 1) and a shareholder representative will gladly assist you.
How do I convert my existing Ariel Investments Traditional IRA into a Roth IRA?

To convert your Ariel Investments Traditional IRA into a Roth IRA, simply complete our IRA Distribution Request Form. If you need to establish a new Roth IRA, please also complete an IRA Application. We encourage you to consult a tax advisor before converting your Traditional IRA into a Roth IRA.

If you need help, please call a shareholder services representative at 800-292-7435 (option 1) for additional assistance.

How do I request a distribution from my IRA?

In order to redeem shares from your Ariel Investments IRA, you have two options:

1. Simply complete an IRA Distribution Request Form and mail it to:

Ariel Investment Trust
c/o U.S. Bancorp Fund Services, LLC.
P.O. Box 701
Milwaukee, WI 53201-0701

2. Or you may call 1-800-292-7435 (option 1), Monday through Friday, 8am – 7pm CT, and an Investment Specialist will be happy to assist you.

Note: We encourage you to consult a tax advisor before requesting a distribution from an IRA.

Where can I find my tax forms?

If you signed-up for Ariel’s free eDelivery service, you will receive an email notification once your tax forms are available online. If you have not signed up for eDelivery, we will mail your tax forms to your address on record.

Please note, you will not receive Form 1099-DIV if you only have a retirement account or your distributions per fund are less than $10. As you may know, this form provides a record of all taxable capital gains and dividends paid to an investor, including those that have been reinvested in a given taxation year. To confirm the amount of distributions you received, please review your year-end statement.

Click here for additional details about Tax Forms

If you need additional assistance, please do not hesitate to contact us.

What tax forms will I receive?

As a shareholder, you may receive one or more of the following tax forms:

  • Form 1099-DIV
    Reports taxable ordinary income, qualified dividends and capital gains distributed to non-retirement accounts. You will not receive this form if you only have a retirement account (e.g. IRA) or your distributions per fund are less than $10.
  • Form 1099-B
    Reports redemptions or exchanges from non-retirement accounts.
  • Form 1099-Q
    Reports withdrawals from education savings accounts (e.g. Coverdell accounts).
  • Form 1099-R
    Reports withdrawals from retirement accounts. This form also reports recharacterizations, rollovers, conversions or excess contribution removals.
  • Form 5498 and Form 5498-ESA
    Reports contributions made to retirement (5498) and education savings accounts (5498-ESA) through the current year’s tax deadline.

Sign up for eDelivery to be notified:
To receive an email notification as soon as these forms are available online — as well as your fund reports and shareholder statements — sign up for eDelivery.

  1. Log in to your account
  2. From My Portfolio Page choose View/Edit eDelivery Settings from the drop-down menu
  3. Click Go
What were the capital gains and income distributions for Ariel Investments?

For our most recent distribution information, please click here.

How do capital gains and income distributions work?

A capital gain occurs when a security is sold at a greater price than the price paid to acquire it. For example, if a stock is purchased at $10 a share and is later sold for $15 a share, the capital gain is $5. Capital gains are typically categorized as “short-term” or “long-term”:

  • Short-term capital gains occur when stocks are bought and sold within one year – they are usually taxed at a higher tax rate.
  • Long-term capital gains occur when stocks are sold more than one year after their original purchase date – they are typically taxed at a lower rate.

Mutual funds may also receive interest and dividend income from their portfolio holdings. When this is distributed to shareholders, it is referred to as an income distribution.

By law, mutual funds are required to distribute capital gains and income to fund shareholders. The distributions are taxable unless the shares are held in a tax-deferred account such as a 401(k) or IRA. Please be sure to consult with a licensed tax professional for details on how a distribution will specifically affect you.

How are capital gains and income distributed?

Capital gains and income may be distributed either in cash or reinvested in shares of the mutual fund held. Most Ariel Investments shareholders find it beneficial to reinvest their distributions. By reinvesting your distribution, you can benefit from the power of compounding—the concept of allowing your earnings to make additional money for you. As a convenience to our shareholders, we automatically default all accounts to reinvest distributions unless a shareholder instructs us to pay the distributions in cash.

How do I change my distribution selection?

Ariel Investments automatically defaults all accounts to reinvest distributions. If you would like to change your distribution selection (e.g., from cash to reinvest or from reinvest to cash), simply contact us in one of two ways:

  1. Call 800-292-7435 (option 1) during our normal business hours (Monday through Friday, 8am-7pm CST), and an Investment Specialist would be happy to assist you.

  2. Send a written letter of instruction, which includes your account information, signature and desired distribution selection to:

    Ariel Investments Trust
    c/o US Bancorp Fund Services
    P.O. Box 701
    Milwaukee, WI 53201
What happens to my account when an income distribution is paid?

When a mutual fund pays a distribution, its Net Asset Value (NAV) decreases by the dollar amount of the distribution. Your account value does not decline by the amount of the distribution because you receive more shares at a lower NAV.

For example, Mr. Tortoise holds 100 shares of the Patient Investors Fund which has a NAV of $50. The Patient Investors Fund declares a $10 capital gains distribution, decreasing the NAV to $40. Since Mr. Tortoise’s account is automatically setup to reinvest distributions, his capital gains ($10 x 100 shares = $1,000) will pay for 25 additional shares of the Patient Investors Fund ($40 x 25 shares = $1,000).

Account balance before distribution = $5,000 (100 shares x $50 NAV)

100 shares x $10 capital gain distribution = $1,000

$1,000 / $40 (NAV on ex date) = 25 shares purchased

Account balance after distribution = $5,000 (125 shares x $40 NAV)

Please note, this example does not take into account the fluctuation that your account may experience based on daily market activity.

What are the record, ex, and payable dates?

Any investor who is a current shareholder of the Fund on the record date will be a recipient of a distribution.

The ex-date is the date the Net Asset Value (NAV) decreases by the total distribution amount. Shareholders who reinvest their distributions will receive additional Fund shares at an amount that will offset the NAV decrease.

The payable date is the date shareholders who do not elect to reinvest their distributions are sent their payments.

For the most recent distribution details, please click here.

 
Search by Keyword
Have a specific question?
 
Still Have Questions?
Call Us
Mon-Fri, 8:00 AM - 7:00 PM CST
800-292-7435
 
 
Past performance does not guarantee future results. © Ariel Investments, LLC. The mutual funds offered by Ariel Investment Trust are distributed by Ariel Distributors, LLC. Use of this website is subject to our Terms & Conditions of use. Each of the investment products, mutual funds or services referred to in this site may be offered only to persons in the United States. This web site should not be considered a solicitation or offering of any investment products, funds or services to investors outside the United States. Original illustrations © Omar Rayyan 2007.