Ariel Investments

Client Service

At Ariel, we understand that it takes more than excellent performance to win the race – it also requires outstanding service. We strive to provide both to each and every client, big or small. This means that as hard as we work to uncover value in our investment process, we are equally determined to deliver value through superior, individualized service.

Personalized Support

Ariel’s manageable client roster certainly plays a role in our superior service; it enables clients to receive the personal attention they deserve.

Frequent Communications

Our clients deserve to fully understand the reasons behind our investment decisions – that’s true for institutional clients and mutual fund investors alike. We provide monthly and/or quarterly performance results and unique market reports on a quarterly basis. In addition, we make ourselves available to meet with institutional clients to discuss our investment strategies as frequently as requested.

A partnership for success

Perhaps the greatest advantage to our client stems from the fact that each and every Ariel employee holds a financial stake in our firm. Moreover, by investing the majority of our own savings, profit sharing, and retirement dollars in both our firm and Ariel Mutual Funds, our personal financial success is squarely aligned with that of our clients.


Merrillyn J. Kosier

Merrillyn J. Kosier

Executive Vice President
Chief Marketing Officer, Mutual Funds

Merrillyn is responsible for all aspects of the firm’s mutual fund business from marketing and shareholder services to Ariel’s online presence. Additionally, as Chief Marketing Officer, she oversees all brand-building and client servicing efforts related to the funds. More specifically, she is in charge of media and public relations, investor communications, third-party distribution and 401(k) plan sponsors. Additionally, she serves on the mutual funds Board of Trustees and is President of Ariel Distributors, LLC. Prior to joining Ariel in 1999, Merrillyn served as a senior executive at the Acorn family of funds and Kemper Financial Services. She earned a BBA in Marketing from Andrews University and an MBA from Loyola University Chicago, where she currently serves on the Council of Regents and the Advisory Board for the School of Business Administration. Additionally, Merrillyn is the Chairman of the Mutual Fund Education Alliance as well as a board member of the Harris Theater for Music and Dance and the Lupus Foundation of America, Inc.


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Aimee Daley

Vice President, Marketing Communications

Aimee manages Ariel’s relationships with all third party strategic partners, such as broker-dealers and record-keepers. Additionally, she works closely with our Fund Administration and Legal teams to screen new relationship requests, manage contracts and operational issues. She is responsible for managing the content of the mutual fund marketing reports presented to Ariel Investments Board of Directors and the mutual funds Board of Trustees. She also works collaboratively with Mellody Hobson on her financial segments for ABC’s Good Morning America. Prior to joining Ariel in 1999, Aimee worked at the Corporate Executive Board in Washington, DC as a lead research associate specializing in human resources best practices. She graduated from the University of Michigan, where she earned her Bachelor of Arts degree in History with honors.